SteriPro client intelligence
SteriIQ joins what the CRM, the production system and NAV each know about a client into a single page with a health score, a portfolio view for leadership, and a client-facing Program Dashboard built from live data.
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Client 360 · illustrative
Regional Hospital
AttentionContract active · renewal in 62 days
Why: contract ends in 62 days (attention within 90)
One page per client joining the CRM (contracts, pipeline, contacts), production (the Client Reprocessing Report) and finance (NAV receivables), with a health score and the reasons behind it.
Open ClientsThe MDRD Excellence Program dashboard, generated per client from live data: volumes, incidents, sigma, water quality, accreditation and commitments. Health Sciences North is the first.
See the HSN dashboardThe guided consultation that estimates a hospital's fully-loaded sterile-processing cost and compares it with SteriPro. Still here, improving as internal data replaces external benchmarks.
Start an assessmentEach system stays the owner of its facts. SteriIQ reads, joins and explains.
Accounts, contracts and renewals, deals, contacts and activity, mirrored hourly and read-only. The CRM stays the system of record.
The Client Reprocessing Report: status, last reprocess date and all-time items per client, kept as dated snapshots.
Receivables by customer number, visible only to the finance team and admins. Filtered on the server, never just hidden.